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Standard Response Time for Support Requests

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Standard Response Time for Support Requests

 
Following is the standard response time for various service requests. We urge our clients to be patient while we solve your problems with due diligence. Your impatience will not help fasten the matter but only hamper the process.
  1. Creation of New Email Account / Password Reset: 2-5 hours (After Payment)
  2. Setup of New Hosting Account: Instant (After Payment)
  3. Domain Registration: Instant (After Payment)
  4. Password Reset of Email / Hosting / Domain / FTP etc: 2-5 hours (After Payment)
  5. Checking of Email / A/c not working: 2-5 hours.
  6. Content Modification to website: Minimum 2-3 days - depends on amount of content.
  7. Delivery of website / project code to client after final payment: Upto 3 days.
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Article details
Article ID: 8
Category: Knowledgebase

 
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